Support
A question, an idea or something not working? Write anytime.
support@mediswipe.appQuestions
How do I use MEDISWIPE?
Drag the pearl in any direction. It resists like a magnet, with fine ticks and a rising hum. Let go and it springs home with the release sound you chose. Tap it to make it wobble; hold it still to feel a slow heartbeat.
I don't feel any haptics.
In MEDISWIPE, open Settings (top right) and set Haptics to Strong. Make sure Quiet Reset is off: the bell button at the top left shows a crossed-out bell while it's on. Also check that System Haptics is on in the iPhone Settings app under Sounds & Haptics.
I can't hear the release sound.
Magnetic sounds follow your iPhone's Silent mode. To hear them in Silent mode too, turn on Play sounds in Silent mode in MEDISWIPE Settings. Also check that Magnetic sounds is on and the volume is up.
How do the calming sounds work?
Tap the button at the bottom to play or pause. Touch and hold it to choose Rain, Waterfall or Ocean. Sounds fade in and out slowly and keep playing when your iPhone locks; pause them from the lock screen anytime. Turn on Feel the sound in Settings to feel them as gentle haptics while the app is open.
What's the difference between Soft and Grounded?
Soft is a light, easy pull that snaps home with a springy bounce. Grounded is a firm, anchored pull with a controlled return and no bounce. Choose under Feel in Settings.
What does Quiet Reset do?
It turns MEDISWIPE into a calm, dark state with no sound, haptics, flips or shimmer. Turning it on stops the calming sound; you can start it again. Tap the bell button, or use the switch in Settings.
Does MEDISWIPE work with VoiceOver?
Yes. The pearl supports direct touch, so you can drag it with VoiceOver on. With Reduce Motion on, flips and shimmer pause and the pearl returns calmly.
How do I reset all settings?
Open Settings, then Privacy, and tap Reset all settings. This restores the original feel, sounds and haptics.
Does MEDISWIPE collect any data?
No. There's no account, no tracking and no ads, and your settings stay on your iPhone. Read the privacy policy.
Is MEDISWIPE a medical product?
No. MEDISWIPE is a tactile tool for calm and focus. It doesn't diagnose, treat or prevent any condition.
Requirements
iPhone with iOS 18 or later. Haptics need the iPhone's Taptic Engine and aren't available on iPad or Mac.